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url: "https://influblog.com/guides/agency-support-access/markdown"
published_at: "2026-07-26"
updated_at: "2026-07-26"
---

# Support and impersonation limits

Agency users cannot impersonate brands or creators. Any Influblog support access is separately authorized, time-bounded, audited, and does not expand the agency's own permissions.

## What this feature does

Agency users cannot impersonate brands or creators. Any Influblog support access is separately authorized, time-bounded, audited, and does not expand the agency's own permissions.

## Availability and boundaries

Current product status: LIVE. LIVE means generally available, BETA means usable with evolving coverage, and PLANNED means it is not yet a current product function.

- Agency access remains bound to the brands, creators, team roles, and permissions recorded for that agency.

## How to use it

The exact controls depend on the account, campaign, integration, and current product status. Influblog keeps the workflow tenant-bound and records the resulting state.

1. **Open the correct workspace** — Sign in to the correct account and confirm that the intended workspace or profile is selected.
2. **Complete the recorded workflow** — Use the relevant Influblog screen and follow the status, evidence, and permission requirements shown there.
3. **Verify the result** — Check the resulting status and keep required evidence, content, contracts, or payment records inside Influblog.

### Continue with Influblog

See how agencies coordinate brands and creators with Influblog.

[Explore the role](/agencies)